No intake anxiety. Just a clear walkthrough of what happens from your first message to your first session — and beyond.
1. Reaching Out (On Your Terms)
The first step is simply letting us know you're ready. We've designed our intake process to meet you exactly where you are:
- For an immediate answer: Use the Live Chat on our website. Our digital assistant can help you check availability and book a consultation in real-time, 24/7.
- To talk it through: Give us a call. You'll be greeted by our automated scheduling assistant who can get you on the calendar immediately. If you'd prefer to speak with a member of our human staff, just request a live agent at any time.
- Via Email: Send us a quick note, and you'll receive an immediate reply with a direct link to book a consultation with our intake coordinator at a time that works for you.
2. The Clinical Match
We don't just assign you to the next available slot. Because we are a multi-specialty practice, we look at your specific needs — whether it's a child with ADHD, a marriage in crisis, or a need for Art Therapy — and match you with the clinician whose expertise and style best align with your goals.
3. Getting Ready (Digital Housekeeping)
Once we've found the right match, we'll send you a link to our secure client portal. You can take care of all the necessary forms digitally from home. This ensures that when you actually arrive for your first appointment, we can focus entirely on you, not on a clipboard.
4. Your First Session: The Intake
Your first meeting is a deep-dive conversation. Your therapist will spend this time getting to know your history, your current challenges, and what a "win" looks like for you. It's also an opportunity for you to see how it feels to sit with your therapist. This is the beginning of building the trust that makes growth possible.
5. Moving Forward
After the intake, you and your therapist will decide on a plan together. Whether we walk with you for a few months to get through a crisis or for a few years as you navigate deeper change, we are here as long as you need us.
