Accessibility

Last updated: October 5, 2025

Psychology Partners Group is committed to making our website accessible to everyone, including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the global standard for web accessibility published by the World Wide Web Consortium (W3C).

What we do

  • Build the site with semantic HTML so screen readers and keyboard users can navigate freely.
  • Maintain visible focus indicators and full keyboard navigability throughout.
  • Test color contrast on every page so foreground text clears WCAG AA against its background (≥ 4.5:1 for normal text, ≥ 3:1 for large text and UI components).
  • Provide alternative text on meaningful images, captions where applicable, and proper heading structure.
  • Use responsive design so the site adapts to mobile, tablet, and desktop devices, as well as varying zoom and font-size settings.
  • Run automated audits (axe-core, Lighthouse) before each deploy and address findings.

Known limitations

Despite our efforts, some content may not be fully accessible:

  • Embedded third-party content (e.g., contact forms, video embeds) may not always meet our accessibility standards. We work with vendors when issues are identified.
  • Older blog posts imported from our previous website may have inconsistent heading structures or missing alt text on legacy images. We are working through these as we encounter them.

Tell us about a barrier

If you encounter content on this site that is not accessible to you, or if you have a suggestion for improvement, we want to hear from you. Please contact us and describe:

  • The page or feature you were trying to use (URL is helpful).
  • The assistive technology you were using (screen reader, voice control, keyboard, etc).
  • What happened and what you expected to happen.

We will respond to accessibility-related contact within 5 business days and aim to resolve issues within 30 days where reasonably possible.

Need help reaching us a different way?

You can reach our intake team by phone at 347-560-4628 Monday through Friday during business hours.